Demo Utility - Authentication

Email Lookup

If you have an email on file with Demo Utility, we can use it to verify your identity.

Not sure which email to use?

We will look up the email you have on file at Demo Utility.

NOTE: If you recently changed your address with Demo Utility, it may take a few days to be updated in this lookup form.

If you have any questions, please feel free to reach out to data sharing support.

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Data Sharing Support

We're happy to answer questions and receive feedback about your authorization experience. Simply submit a support request using this form or email support@demoutility.utilityapi.net

Topic:
Data Request #12345

From:

[add cc]

This is your contact email. We will copy you on your customer support request.

CC:

These are additional emails you want to cc on this support request. If you want to include multiple emails, just comma separate them (e.g. boss@company.com, manager@company.com).

Subject:

What should the subject be?
First, check Auth Help to see if your question is already answered there. If you don't find your question, summarize your issue in a few words in this subject.

Example Subjects:

How do I lookup my account?
How do I revoke access?
How do I request data from a customer?
What is this error?
Didn't get intervals for this meter

Details (optional):

What details should I provide?
We can help the most if you answer the following questions:

What were you trying to do?
What happened?
What did you expect to happen, but didn't?

Screenshots (optional):

If you have any screenshots of the issue

How do I take a screenshot?
We can more quickly help if we can see what happened. Here's how you can save a screenshot of what happened:

Windows: Ctrl + PrntScrn
Mac: Shift + Command + 4
Linux: Alt + PrntScrn

Contact Support

Request Submitted!
We have submitted your customer support request! You should be cc'd on the email, and receive a reply soon.

Contact Support

Received Error Response
Unfortunately, we received an error when submitting the customer support request. Please email support@demoutility.utilityapi.net directly instead.