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  •   Log in with Demo Utility online account
  •   I know my account number
  •   Find my account using my phone number
  •   Find my account using my email
  •   Find my account using my address
  •   Log in using my latest bill

or log in using a test scenario


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Data Sharing Support

We're happy to answer questions and receive feedback about your authorization experience. Simply submit a support request using this form or email support@demoutility.utilityapi.net

We're happy to answer questions and receive feedback about your authorization experience. Simply submit a support request using this form or email support@demoutility.utilityapi.net


Data Request #12345
[add cc]
This is your contact email. We will copy you on your customer support request.
These are additional emails you want to cc on this support request. If you want to include multiple emails, just comma separate them (e.g. boss@company.com, manager@company.com).

What should the subject be?
First, check Auth Help to see if your question is already answered there. If you don't find your question, summarize your issue in a few words in this subject.

Example Subjects:
  • How do I lookup my account?
  • How do I revoke access?
  • How do I request data from a customer?
  • What is this error?
  • Didn't get intervals for this meter
What details should I provide?
We can help the most if you answer the following questions:
  • What were you trying to do?
  • What happened?
  • What did you expect to happen, but didn't?
If you have any screenshots of the issue
How do I take a screenshot?
We can more quickly help if we can see what happened. Here's how you can save a screenshot of what happened:
  • Windows: Ctrl + PrntScrn
  • Mac: Shift + Command + 4
  • Linux: Alt + PrntScrn

Contact Support

Request Submitted!
We have submitted your customer support request! You should be cc'd on the email, and receive a reply soon.

Contact Support

Received Error Response
Unfortunately, we received an error when submitting the customer support request. Please email support@demoutility.utilityapi.net directly instead.